19A – Idea Napkin No. 2

1) I am someone who is very detailed oriented, very ambitious, and very creative. I am very good at communicating and empathizing with people. I have had many experiences in both business settings, throughout my many internships, as well as in the field installing and repairing different household appliances with my grandfather's plumbing business. I know the charm and hard work it takes to build a clientele and maintain it. I hope to build several businesses of my own one day. I believe that if I were to start my business now, it would play a very heavy roe in my life for a couple of months, maybe a year and a half tops. People's fear of the corona virus are quickly dissipating, even if they shouldn't be and they are returning to their normal lives. 

2)  We are offering customers both a product and a service. Spotless Services provides a service where we provide stores with their own supplies of PPE and cleaning supplies, while also providing them with a set of policies and training sessions on how to deal with customers during this time and keeping everyone, including customers and employees safe and healthy. We also provide the customers with peace of mind. 

3) We are offering this product to small, local, non franchised businesses in the Broward county area whose business has been severely affected by the virus and have not yet had policies put in place to combat the fear and anxiety that customers feel while entering a physical location now. 

4) The businesses care because they need their customers to return, if the their business is to survive these trying times. This service is mainly for the customers' sake, which in turn, helps the business and its employees. Many customers have built up anxiety and fear of contracting the virus themselves or infecting their loved ones due to what they hear in every media source they encounter. Many have yet to go outside, and even fewer would like to go to shop at a location that has not taken any precautions to prevent employees or customers from getting sick. This service is meant to attract customers and help them feel safe and willing to enter into the physical location of the business and spend their money, feeling and knowing they are safe. This could be directly applied to the elderly as they are the most at risk. 

5) I believe I am driven and creative with approach to problem solving and that is what sets me apart from most people with an idea. I am a person of action as well as thought. I also have a network of trade workers who specialize in the repair and instillation of appliances. This includes carpenters, electricians, plumbers, painters, and cleaners.

I believe that all the aspects of this business concept go hand in hand with one another. My only fear is that the true window of opportunity to make money with this business maybe small. People's fear of the virus has quickly dissipated in a matter of a few short weeks. There will not be many businesses left that see this as a need anymore and maybe less willing to pay for such a service. Our only hope, which sounds bad and I would not wish this upon the world but see that it may become a reality, is that after the second larger wave of corona virus infections, businesses demand for such a service will surge.  UPDATE- The second wave has begun. 

Feedback Memo- After feedback from my peers, I have come to have a little more hope in my business plan. My fear before was that since things were beginning to reopen, I would have no time to capitalize on my idea and the situation and environment it would thrive in, however things are beginning to close up again and I could potentially do a relaunch when things open begin to open again sometime in the future. Another point brought up is how the idea can really help the elderly when things open up, since they are the most at risk. I would just make the precautions so that I myself would feel comfortable having my own grandparents in a store during the pandemic, and apply those precautions to all customers. Making it as safe as possible for everyone.